Privacy Policy

1. Who We Are

959t operates the online gaming platform at 939t.net, offering casino games, sports betting, and related services to players in Bangladesh. When we say "959t," "we," "us," or "our" in this policy, we mean the operator of 939t.net.

This Privacy Policy explains what personal data 959t collects when you use our website or mobile app, why we collect it, and what rights you have over that data. Reading it carefully before you register is recommended.

2. Data We Collect

We collect information in three main ways: data you give us directly, data generated by your activity on the platform, and data received from third-party services.

2.1 Data You Provide

• Registration details: full name, date of birth, email address, phone number, and country of residence.
• Identity documents (KYC): National ID Card (NID), passport, or driving licence — required before your first withdrawal.
• Payment information: bKash or Nagad wallet numbers, Rocket account, Upay number, or bank account details used for deposits and withdrawals.
• Communications: messages you send to our 24/7 live chat or to [email protected].

2.2 Data Generated by Your Activity

• Login timestamps, session duration, device type, operating system, and browser version.
• IP address and approximate location (country/city level).
• Game play history, bet amounts, win/loss records, and bonus usage.
• Deposit and withdrawal transaction records including amounts and payment method.

2.3 Data from Third Parties

When you deposit or withdraw via bKash, Nagad, Rocket, Upay, or bank transfer, our payment processors confirm transaction status and pass back a transaction reference. We do not store your full mobile banking PIN or card number.

3. How We Use Your Data

4. Legal Basis for Processing

959t processes your personal data under four legal bases:

• Contract: processing needed to provide the service you signed up for — account creation, payments, game access.
• Legal obligation: KYC document checks, anti-money laundering (AML) reporting, and responsible gaming controls.
• Legitimate interest: fraud detection, platform security, and product improvement — balanced against your privacy interests.
• Consent: marketing emails and SMS. You can withdraw consent at any time by contacting [email protected] or using the unsubscribe link in any email.

5. Data Sharing & Third Parties

959t does not sell your personal data. We share data only where necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction details needed to process your payment.
• Game providers: Habanero, Ezugi, KA Gaming, Spribe, and Red Tiger receive a pseudonymous player ID and game session data to run the games you play. They do not receive your name or payment details.
• Identity verification services: KYC document images are processed by our compliance provider under strict confidentiality terms.
• Regulatory authorities: we may be required by law to disclose account or transaction data to relevant authorities.
• Fraud prevention services: device fingerprint and IP data may be checked against industry fraud-prevention databases.

All third-party partners are required to handle your data securely and use it only for the purpose we specify.

6. Cookies & Tracking

We use cookies and similar technologies on 939t.net. Here is a plain summary:

You can clear or block cookies at any time through your browser settings. Blocking essential cookies will prevent login and game access.

7. How We Keep Your Data Safe

959t uses industry-standard security measures to protect your information:

• TLS encryption on all data in transit between your device and our servers.
• Encrypted storage for sensitive fields such as passwords and KYC document images.
• Access controls: staff can only access your data on a need-to-know basis, and all access is logged.
• Regular security reviews of our systems and third-party integrations.

8. How Long We Keep Your Data

We keep your personal data for as long as your account is active, plus an additional period required for legal and compliance reasons:

• Account and transaction data: retained for a minimum of 5 years after your last transaction, in line with standard AML requirements.
• KYC documents: retained for the same 5-year period after account closure.
• Chat and email support records: retained for 2 years from the date of the conversation.
• Marketing consent records: retained until you withdraw consent, then deleted within 30 days.

After the applicable retention period, your data is securely deleted or permanently anonymised.

9. Your Rights

You have the following rights over your personal data held by 959t:

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to fix inaccurate or incomplete information in your account.
• Deletion: request that we delete your data, subject to legal retention obligations.
• Restriction: ask us to pause processing of your data while a dispute is resolved.
• Portability: receive your data in a machine-readable format where technically feasible.
• Objection: object to processing based on legitimate interest, including direct marketing.
• Withdraw consent: opt out of marketing communications at any time.

To exercise any of these rights, email [email protected] with the subject line "Data Request." We will respond within 30 days. Requests related to account closure or data deletion may require identity verification first.

10. Minors & Age Verification

During registration, all players must confirm they are 18 or older. KYC document review — required before the first withdrawal — provides a secondary age check. Accounts where the player is found to be under 18 are closed immediately and any balance is forfeited.

11. Changes to This Policy

959t may update this Privacy Policy when our practices change, when we add new services, or when regulatory requirements change. When we make a significant update, we will:

• Post the revised policy at 939t.net/privacy-policy/ with an updated "Last updated" date.
• Send a notification to your registered email address at least 7 days before the change takes effect.

Continuing to use 959t after a notified change means you accept the revised policy. If you disagree with any change, you may close your account and request data deletion before the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how 959t handles your data, reach out to our team:

• Email: [email protected]
• Live Chat: available 24/7 from the main menu at 939t.net

For data subject rights requests (access, deletion, correction), please include "Data Request" in your email subject line and provide your registered account email so we can locate your records quickly.